Q: Do I need to enter my credit card for the 14-day free trial?

A: No. We believe in providing value upfront. You can start your 14-day free trial with just your email address. You will only need to provide payment information if you choose to take advantage of our exclusive 3-month for $3 offer after your trial.

Q: How does the "3 months for $3" offer work?

A: After your 14-day free trial ends, you'll receive a special, one-time offer to extend your subscription for 3 months for just $3. This is our way of welcoming you to the Wuufy community and giving you more time to experience all the benefits. There is no obligation to accept the offer.

Q: What happens after my 3-month special offer ends?

A: At the end of your 3-month special offer, your subscription will automatically renew at the standard monthly or annual rate (whichever you choose) unless you cancel. We'll send you a reminder before your subscription renews.

Q: Is Wuufy Guru a substitute for a veterinarian?

A: No. Wuufy Guru is a pre-diagnosis system designed to provide expert information based on your pet's symptoms and our exclusive database. It's an educational tool to help you make informed decisions, but it is not a substitute for professional veterinary medical advice, diagnosis, or treatment. Always consult with a qualified veterinarian for any health concerns.

Q: Is Wuufy Guru a substitute for a veterinarianQ: Can I use Wuufy for multiple pets?

A: Yes! With your Wuufy account, you can manage the medical records, track appointments, and get personalized advice for all your pack. There are different packages, and you can choose the best one for your family.

Q: How do I cancel my subscription?

A: You can easily cancel your subscription at any time directly through the app's account settings. There are no long-term contracts or cancellation fees.

Q: What if I have a question not answered here?

A: We're here to help! You can reach our dedicated support team 24/7 through the app help in settings in “report a problem”.